Privacy Policy

Privacy Policy

1. Introduction
We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, share and protect your information when you visit and make purchases through our website.

2. What Personal Data We Collect
We may collect and process the following personal data:

Name, email address, postal address, telephone number.
Payment details when you place an order.
IP address, browser type, device information, and browsing behaviour on our website.
Any other information you choose to provide when you contact us or create an account.

3. How do I give permission?
When you provide us with personal information to complete a transaction, verify your payment method, place an order, arrange delivery, or process a return, you are giving your consent for us to collect and use that information solely for those specific purposes.

If we require your personal information for any other reason, such as marketing, we will either request your explicit consent in advance or give you the option to decline or withdraw your consent at any time.

How can I withdraw my consent? If you change your mind after registration, you may withdraw your consent to the continued collection, use or disclosure of your information at any time by contacting us at Support@noahelena.com.

4. Disclosure
We may disclose your personal information if we are required to do so by law or if you violate our Terms of Service.

5. Shopify
Our store operates on the Shopify Inc. platform, which provides the e-commerce infrastructure that enables us to offer and sell our products and services to you.

Your personal data is stored securely within Shopify's data storage systems, databases, and the general Shopify application. Shopify keeps this information on protected servers safeguarded by firewalls.

If you select a direct payment gateway to finalize your purchase, Shopify will store your payment card details. All payment information is encrypted in line with the Payment Card Industry Data Security Standard (PCI-DSS). Your transaction data is retained only for as long as necessary to complete your purchase. Once the transaction is finalized, the associated payment information is deleted.

6. Services Provided by Third Party Suppliers
In general, the third party service providers we use will collect, use and share your information only as necessary to provide the services they provide to us.

7. Security
To protect your personal information, we take reasonable precautions and follow industry standard practices to ensure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

8. Cookies
Like many websites, we use Cookies on our Site. We use Cookies to power and improve our Site and our Services, to run analytics and better understand user interaction with the Services.

9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, regulatory or operational requirements.

Business Information
Noa Helena is owned and operated by Shotsbyds, a company registered in the Netherlands.
Registration Number: 94759162
VAT Number: NL005107601B61
Address: Vlinderstraat 17, 7361 ZA Beekbergen, Netherlands

What We Do

Noah Elena is an online fashion store offering a carefully curated collection of timeless clothing for both men and women through our website.

We provide customers across the United States with access to elegant, modern fashion through a seamless and enjoyable online shopping experience. Our collections are designed for everyday confidence, special occasions, and effortless style throughout every season.

Customers can explore our latest collections, place orders securely through our website, and have their purchases delivered directly to their chosen address.

At Noah Elena, we believe everyone deserves to feel special. That is why we are committed to offering premium quality, timeless designs, reliable customer service, and an exceptional shopping experience from the moment customers discover our collections to the day their order arrives.

The Team

Noah Elena is managed by a dedicated team committed to delivering a seamless and premium shopping experience for customers across the United States.

Our team oversees every aspect of the customer journey, including product selection, order processing, customer support, and website management. We work continuously to ensure that every interaction reflects the quality, elegance, and care that define the Noah Elena brand.

Customer inquiries and support requests are handled through the contact channels available on our website, allowing us to provide prompt assistance, clear communication, and personalized service whenever needed.

At Noah Elena, we are committed to maintaining the highest standards of quality and customer care, ensuring that every order, communication, and support request is managed efficiently through well established operational processes. Our mission is simple: to make every customer feel valued, confident, and truly special from the moment they discover Noah Elena until their order arrives.